Questionnaire intake management

Electronically submit incoming requests directly into Responsive, and efficiently handle and qualify them in a dedicated workspace

Custom project templates

Create your own templates to further automate questionnaire import and project creation

Export to source format or a branded export template

Create a polished, final document that is accurate and professional, matching the source format or presented with your company’s branding

Branded export templates

Create final documents that follow your company’s branding and visual style

Auto-recommended authors and reviewers for responses

Save time with suggested authors and reviewers based on information from the Content Library

Audit answers to identify duplicates

Alert users to duplicate answers within a project

Source file update with work preservation

Accept an issuer’s updates to a questionnaire while keeping all progress intact

Historical project metadata import

Add data from projects completed outside of Responsive for comprehensive reporting

Project notes

Track and aggregate obligations, commitments, enhancement requests, or other key items within a project

Translation

Translate questionnaires and responses to any of 23+ languages and link translated content to the original source

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Easy import of Microsoft Word, Microsoft Excel, and PDF-based questionnaires

Auto-identify sections and questions within a questionnaire, including items within tables and multiple columns. Leverage additional automation for standardized templates such as SIG, CAIG, CORL, ePSA, HECVAT, and ILPA

Content Library with unlimited storage and AI-driven content management

Store Question-and-Answer pairs along with images and documents for ready use in projects, while native AI ensures content is always current

AI-recommended responses using the Content Library

Generate a first draft of responses using knowledge from the Content Library

AI-recommended responses using past projects

Generate a first draft of responses using the best answers from past projects

Intelligent response optimization

Craft winning responses using smart recommendations from Responsive AI

AI-generated draft responses, tuned to your specified style

Use Advanced Responsive AI to create first drafts, automatically respond to questions, edit responses, fine-tune answers with a broad range of built-in prompts, and create consistency with your brand’s tone and voice

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AI-generated answers to ad hoc questions on-demand

Get high-quality answers and clear source citations, using Responsive AI with your Content Library and your company’s configured websites.

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Included number of users

Guest collaborators

Tap subject-matter experts across your organization to help provide responses or review answers

Single Sign On integration via SAML and OAuth

Authenticate users through your identity provider

User management with SCIM

Efficiently manage user provisioning of Responsive products through your identity provider

Multilingual UI

Provide users with a localized user interface, supporting 15 languages

Team management

Group users into teams for easy permissions management and task assignment

Custom user roles

Configure additional user roles with specific permissions to fit the needs of your organization

Sandbox

Set up a dedicated space for testing without affecting your live environment

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eSignature

Prepare, send, receive and track electronically signed documents

Surveys to evaluate opportunity fit

Survey stakeholders and see consolidated feedback as part of assessing an opportunity during the intake process

Basic review management

Allow questionnaire responses or Content Library content to be reviewed by any or all of the specified reviewers

Advanced review management

Fully control the review process for questionnaire responses or content to be published in the Content Library

Clarifications

Create clarification questions for the questionnaire’s issuer, export the list, and import responses back into the clarification request

Share responses with guests

Email the final document from Responsive and track engagement

Section privacy

Control view access to sections within a project

Executive dashboard

Visualize business data and KPIs for informed decision-making

Content Library and application usage reports

View and analyze usage details with executive dashboards and 10 pre-built, standard reports

Custom report builder

Generate insights specific to your unique metrics and business objectives to define success

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API connector

Create custom integrations to Responsive with a library of 75+ REST-based APIs/p>

Connectors for CRM

Initiate, manage, and monitor projects from within your CRM, using pre-built integrations with Salesforce, Microsoft Dynamics, Zoho, HubSpot, Pipedrive, and PipelineDeals

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Cloud storage connectors

Facilitate file sharing between Responsive and popular cloud storage systems, using pre-built integrations with Box, Google Drive, OneDrive, SharePoint, and Dropbox

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Collaboration connectors

Expand project collaboration by extending real-time communication to Google Chat, Microsoft Teams, or Slack

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Connector for Jira

Open and manage Jira tickets and issues directly from Response Projects, facilitating tracking and management of feature requests, customer commitments, and product updates

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Sales enablement connectors

Seamlessly integrate with sales enablement tools to import content and export finalized proposals, using pre-built integrations with Highspot and Seismic

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Connector for Whistic

Streamline responses to security questionnaires with the plug-in for Whistic

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Connectors for Whistic, Door, Confluence, and more

Visit Integrations to view the complete catalog of plug-ins and integration options for Responsive.

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Online Help Center

Find practical tips and tricks for using Responsive, including getting started guides, how-to’s, release notes, and more

Online user community with over 1,500 active members

Join a vibrant community of active Responsive customers in online discussions, coffee chats, webinars, and other digital events

On-demand and live training via Responsive Academy

Access on-demand courses and live workshops, helping you get the most out of Responsive

24 hours customer support Monday – Friday

Get assistance via phone, chat or email

Customer success manager

Engage with a knowledgeable partner, invested in helping you achieve your goals with Responsive