Responsive Summit is back!
The only virtual conference bringing the SRM community together to accelerate innovation, intelligence, and impact is on November 10.

Come Accelerate What’s Next.
Join us for a high-energy half-day experience where real conversations, fresh ideas, and practical AI strategies come together to help you transform intelligence into impact.
This event is designed for bid and proposal professionals, response and revenue leaders, AI and technology leaders, and Responsive customers looking to transform how their organizations work, accelerate growth, and drive greater business impact.
Discover what’s next, learn what’s working from your peers, and connect with the people shaping the future of response. Leave with practical ideas and strategies you can put into action right away.
Featured speakers
Ganesh Shankar
CEO
Responsive
Kristen Carloni
Global Head of Business Proposals
BlackRock
AJ Sunder
CPO/CIO
Responsive
Tiffany Ramos
Strategic Response Manager
Availity
Michael Londgren
CMO
Responsive
Bette Sturino
Senior Manager, Treasury & Payment Solutions (TPS) Proposal Operations
BMO
Agenda
Keynotes
7:50–8:00 AM
Why wait for the keynote to get things started? Log in 10 minutes early, crank up the volume, and join our DJ for a pre-show set. Coffee encouraged. Dancing at your desk is optional. Good vibes required.
8:00–8:20 AM
AI is changing the game, but intelligence alone isn’t enough. Ganesh Shankar shares Responsive’s vision for how Strategic Response Management transforms intelligence into impact, empowering response leaders to drive revenue, competitive advantage, and what’s next.
8:20–8:40 AM
Drawing on fresh insights from our latest Strategic Response Management (SRM) Report, this keynote reveals how top-performing organizations are combining SRM and AI with greater intention to drive measurable business impact. Explore the benchmarks, strategies, and practices setting leading teams apart and discover what your organization can do differently to work smarter, accelerate results, and stay ahead of what’s next.
8:40–9:00 AM
What does it take to turn the intelligence within your team into measurable business impact? Kristen Carloni shares how she is combining Strategic Response Management, AI, and human expertise to accelerate results, elevate the role of her proposal team, and grow her own career. Through real metrics and lessons learned, discover how to move beyond the “response factory” and become a strategic partner that helps drive revenue and accelerate what’s next for the business.
9:00–9:20 AM
Responsive AI is delivering more than speed. It’s transforming intelligence into competitive advantage. Join AJ Sunder for an exclusive look at the Responsive product roadmap and how specialized AI agents are helping teams make smarter decisions, drive revenue, and raise the bar for trust and quality.
9:20–9:45 AM
When Tiffany joined Availity as a proposal team of one, she inherited outdated content, limited adoption, and response work still happening in Word and Excel. She began transforming that environment by improving content governance, bringing SMEs into a shared process, connecting response activity to Salesforce, and introducing AI into executive summaries, opportunity analysis, and first drafts. In this candid session, learn how Availity is building an AI-ready knowledge foundation, measuring success through next-round progression, and turning response management into a more strategic business function.
Breakout Sessions
9:45–10:10 AM
AI is rewriting the playbook for strategic response teams. Powered by insights from thousands of customers, this high-energy session explores what leading teams are doing differently, from putting AI to work on their toughest challenges to unlocking knowledge, collaborating smarter, and moving faster. Expect real-world examples, fresh ideas, and practical takeaways to help you transform intelligence into impact and accelerate what’s next.
9:45–10:10 AM
Drawing on over two decades of industry experience, Bette Sturino, Senior Manager TPS Proposal Operations, shares BMO Bank’s roadmap for introducing AI into response operations within a strictly regulated environment. Learn how her team navigated BMO’s AI risk governance to scale support across three divisions, dramatically cut completion times on complex RFPs, and expand into DDQs - delivering a practical blueprint for balancing compliance with high-impact efficiency.
10:10–10:35 AM
Bid and proposal teams face growing volume, greater complexity, and increasing pressure to create more tailored, high-quality responses. In this session, Matt Maltby of Howden Employee Benefits shares how his Strategic Pursuits Team is using AI and AI agents to support the full opportunity lifecycle, from qualification and pursuit strategy through proposal development, evaluation, and continuous learning. Hear how Howden embeds AI into repeatable workflows to accelerate insight, improve quality, and free experienced professionals to focus on strategy and differentiation. Matt will also share why trusted, maintained knowledge and human judgment remain essential, and his perspective on how AI will reshape bid and proposal management into a more strategic, business-critical function.
10:10–10:35 AM
Join Martin Schneider, VP and Principal Analyst, to explore why SRM is becoming a revenue growth engine. See where purpose-built AI wins over generic approaches and how the intelligence hiding inside your response process can reveal buyer needs, competitive signals, and smarter ways to drive revenue.
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