Loopio is software that helps companies respond to RFPs (requests for proposals). It has a central library where teams store answers to common questions, and uses AI called "Magic" to automatically fill in responses. The software connects to tools like Salesforce and Slack, and includes features for team collaboration and tracking how content gets used.
The software targets mid-market and enterprise companies, with over 1,500 organizations using it. Pricing runs roughly $54,000 to $142,000 per year based on third-party estimates, though the company doesn't publish rates and requires custom quotes. It meets SOC 2 and GDPR compliance standards and provides unlimited support, with enterprise customers getting dedicated success managers.
Responsive is RFP software that works for companies of all sizes, from small businesses with under 50 employees to Fortune 500 companies. It uses custom pricing with tiered plans called Emerging, Growth, and Enterprise, estimated around $499 per user per month, with no free trial available.
The software includes a content library, project collaboration tools, workflow automation, and AI that suggests and generates answers from existing content. It integrates with common business tools like Salesforce, Slack, and Office applications. Users get standard support through a knowledge base and community, with premium support and dedicated customer success managers available at higher tiers. The platform is SOC 2 Type 2, GDPR, and ISO 27001 compliant.
Comparing Loopio and Responsive
- Loopio Pros and Cons:: Loopio offers strong RFP automation with AI-powered answer filling and maintains excellent user satisfaction ratings (4.7/5 on G2). The platform provides unlimited support with dedicated customer success managers for enterprise clients and integrates well with popular business systems.
However, Loopio comes with high costs (estimated $54k-$142k annually) and focuses primarily on mid-market to enterprise customers. The platform lacks transparent pricing and doesn't offer a free trial, making it less accessible for smaller organizations to evaluate.
- Responsive Pros and Cons:: Responsive provides comprehensive features including advanced AI capabilities and serves a broad market range from small businesses to Fortune 500 companies. The platform offers tiered pricing plans and maintains strong user reviews (4.5/5 on G2) with additional ISO 27001 certification for security.
The main drawbacks include high per-user costs (estimated $499/month per user) and standard support being limited to knowledge base access unless upgrading to premium tiers. Like Loopio, it lacks transparent pricing and free trial options for evaluation.
Feature Comparison
- Pricing: • Loopio: Quote-based, estimated $54k-$142k annually plus services
• Responsive: Quote-based tiered plans, estimated $499/user/month
- AI and Automation: • Loopio: One-click AI answer fill ("Magic"), central answer library, content analytics
• Responsive: Advanced AI for auto-suggesting and generating answers, comprehensive workflow automation
- Target Market: • Loopio: Mid-market and enterprise focus (1,500+ companies)
• Responsive: Broad range from SMBs (<50 employees) to Fortune 500 enterprises
- Customer Support: • Loopio: Unlimited support, 24/7 help center, dedicated CSM for enterprise
• Responsive: Standard support (knowledge base), premium support with dedicated CSM for higher tiers
- User Reviews: • Loopio: G2 rating 4.7/5 (600+ reviews), G2 Grid Leader recognition
• Responsive: G2 rating 4.5/5 (1,100+ reviews), ranked #1 in multiple G2 reports
- Security & Compliance: • Loopio: SOC 2 and GDPR compliant with enterprise-grade security
• Responsive: SOC 2 Type 2, GDPR compliant, plus ISO 27001 certified
Best Fit Audiences:
Loopio appears better suited for established mid-market and enterprise organizations that prioritize comprehensive support and can justify significant annual software investments. Its focus on unlimited support and dedicated customer success management makes it ideal for companies requiring extensive onboarding assistance and ongoing optimization guidance.
Responsive may be more appropriate for organizations seeking flexibility across different company sizes, particularly those wanting to scale from small teams to larger deployments. Its tiered approach and broader market focus, combined with additional security certifications, makes it suitable for companies with varying budget constraints and security requirements, though the per-user pricing model may favor smaller teams over large-scale implementations.
Loopio vs Responsive: What do users say?
Loopio users consistently highlight the platform's ease of use and implementation, with reviewers noting it is reasonably easy to implement and fairly intuitive to navigate. The customer support receives frequent praise, with users describing it as fantastic and noting they have not needed to contact support for issues. Users appreciate the comprehensive RFP project management capabilities and the Magic AI feature for automated answer filling. The platform maintains strong ratings across review platforms, with users finding it quick to get off the ground and effective for managing RFP workflows.
Responsive users emphasize the platform's exceptional ease of use and intuitive, well-organized interface that allows for quick content management and retrieval. Managers particularly value the real-time progress tracking capabilities and robust reporting features that enable effective oversight of RFP processes. Users highlight the platform's comprehensive collaboration tools and the discussion capabilities that facilitate team coordination. The advanced AI features for auto-suggesting and generating answers from existing content receive positive feedback for streamlining response creation. Users consistently rate the platform highly for its workflow automation and integration capabilities with popular business systems.
For more detailed user feedback, readers can explore Loopio reviews on G2, customer testimonials on Loopio's website, Loopio ratings on Gartner, Responsive reviews on G2, and Responsive user feedback on Software Advice.
FAQs
Does Loopio or Responsive have a greater depth of integrations?
Both platforms offer integrations with popular systems like Salesforce and Slack, but the context indicates that Responsive has "numerous integrations" including Office apps in addition to the standard business tools, suggesting a broader integration ecosystem compared to Loopio's more focused integration set.
Does Loopio include AI response agents? What about Responsive?
Loopio includes AI functionality called "Magic" that provides one-click AI answer fill for common questions. Responsive offers advanced AI capabilities for auto-suggesting and generating answers from content, indicating both platforms have AI-powered response features.
Does Loopio or Responsive have more adoption among large enterprises?
Responsive appears to have broader enterprise adoption, being used by Fortune 500 clients and suitable for large enterprise deployments. While Loopio is trusted by 1,500+ companies and focuses on helping large organizations manage RFPs, Responsive's Fortune 500 client base suggests deeper penetration in the largest enterprise segment.