The Responsive Platform supports tagging to organize content in the Content Library, and users can create and apply tags as they work. Tags can be added quickly while editing or creating answers, making it easy to categorize content by things like product, industry, or topic.

AI helps support this process by improving search and recommendations, surfacing relevant content based on how it’s been tagged, used, and updated. Teams can also use metadata, collections, and custom fields alongside tags to keep content well organized.

In practice, this means tagging is flexible and easy to apply, with AI helping make that content easier to find and reuse, but teams still review and manage tags to keep everything aligned with their governance standards.