RESPONSIVE FOR FISERV REVENUE TEAMS
Scale AI self-service across the field to accelerate client response
Give client-facing teams the power to respond quickly and accurately to security questionnaires, RFPs, and client requests during the audit process. Responsive AI draws from centralized knowledge governed by Fiserv to answer every question with confidence and consistency.
Accelerate and de-risk the audit process with self-service
Responsive Ask and Guided Projects enable Fiserv’s client-facing teams to confidently self-serve security questionnaires. Powered by Fiserv-approved content, source citations, and TRACE Score™ accuracy scoring, teams can quickly and reliably manage audits and exams.
Why Fiserv trusts AI self-service with Responsive to close deals faster
Eliminate RFP and security questionnaire bottlenecks with Responsive AI
Win more business by drafting accurate responses in seconds. AI pulls from your trusted Responsive Content Library to help you give clients the answers they need, building trust through transparency.
Protect Fiserv's reputation with governed content management
Safeguard your brand with version control, approval workflows, and governance that keeps every response accurate and audit-ready.
Maintain best practices and pristine content with expert support
Partner with Responsive Professional Services for knowledge management best practices, agentic AI insight, and early access to the latest platform capabilities.
Simplify collaboration to eliminate bottlenecks
Support your in-house experts with AI-powered workflows that make it easy to review, refine, and approve proposals, answers, and content.
Answer questionnaires faster with Responsive AI agents
Automate document analysis, response drafting, and answer refinement to accelerate audits while maintaining compliance.
- Responsive AI agents work behind the scenes to guide client-facing teams through the response process
- Assure security, proposal, and other teams by answering only from Fiserv-approved knowledge sources
Answer ad hoc questions with conversational AI
Get real-time access to approved content when responding to client questions through emails, calls, or meetings. Answer faster while staying compliant.
- Get fingertip access to trusted Fiserv content
- Generate answers supported by clear source citations
Set security questionnaires on autopilot
Create security profiles to proactively share with your clients, reducing time spent on repetitive compliance tasks and helping your team accelerate client audits.
- Protect client data and maintain trust with access controls, NDAs, expiration dates, and more
- Work from the same single source of truth used by RFP teams for easy, compliant content management
Tap into Fiserv's single source of truth
This is Fiserv's AI-powered source of curated, compliant content. It informs all of your answers to security questionnaires, RFPs, and other client questions, so you know responses are accurate and compliant.
- Use Responsive AI to generate personalized first draft proposals and compliant audit exam responses
- Enable self-service access to Fiserv-approved knowledge to work faster and respond with confidence
Answer questionnaires faster with Responsive AI agents
Automate document analysis, response drafting, and answer refinement to accelerate audits while maintaining compliance.
- Responsive AI agents work behind the scenes to guide client-facing teams through the response process
- Assure security, proposal, and other teams by answering only from Fiserv-approved knowledge sources
Answer ad hoc questions with conversational AI
Get real-time access to approved content when responding to client questions through emails, calls, or meetings. Answer faster while staying compliant.
- Get fingertip access to trusted Fiserv content
- Generate answers supported by clear source citations
Set security questionnaires on autopilot
Create security profiles to proactively share with your clients, reducing time spent on repetitive compliance tasks and helping your team accelerate client audits.
- Protect client data and maintain trust with access controls, NDAs, expiration dates, and more
- Work from the same single source of truth used by RFP teams for easy, compliant content management
Tap into Fiserv's single source of truth
This is Fiserv's AI-powered source of curated, compliant content. It informs all of your answers to security questionnaires, RFPs, and other client questions, so you know responses are accurate and compliant.
- Use Responsive AI to generate personalized first draft proposals and compliant audit exam responses
- Enable self-service access to Fiserv-approved knowledge to work faster and respond with confidence
