Jonathan Gudger, the Solutions Architect at DTI, used to spend anywhere from 20-30 hours responding to a single RFP.
This was in spite of the fact that Jonathon and his team had a documented RFP response procedure, and they had even implemented software that was allegedly designed to help them manage content.
Jonathan knew that had to be a better way to respond to RFPs. So he set out in search of a better solution.
Better quality responses in less time
After implementing RFPIO, all past question-and-answer pairs (Q&A pairs) and relevant documents were consolidated in a single Content Library. Even better, the DTI team could use the auto-respond feature to automatically populate answers for up to 75% of questions. This meant his team had more time to finesse the final content and submit high-quality (read: winning) responses.
This early success with RFPIO prompted DTI to create a solutions desk to form support technologies that would further advance and enable their sales team.
“Within the first two weeks, we were able to show upper management 1,000 questions and answers already populated in the tool. It was a huge selling point!”
Responding to RFPs in half the time
With a consolidated Content Library and the ability to assign certain questions or sections to individuals—adding much-needed visibility and accountability to the RFP process—DTI can now respond to RFPs in half the time.