Industry recognition based on stellar customer reviews highlights why Responsive is extending its lead in the strategic response management market
Beaverton, Ore. – April 9, 2024 – Responsive, the leader in strategic response management software, today announced that it is ranked #1 in Global RFP Software for the fifth consecutive quarter by G2, the world’s largest and most trusted software marketplace. In addition, Responsive ranked #1 for RFP across Enterprise, Mid-Market and Small Business in the Spring 2024 Grid® Reports.
Overall, Responsive ranked #1 in 14 of G2’s Spring 2024 Grid Market reports including Proposal and Document Generation and earned a total of 29 badges. Recently, Responsive launched Proposal Builder as part of the company’s comprehensive Responsive Platform. Proposal Builder enables sales teams to rapidly create winning, on-brand proposals – pulling from pre-defined templates as well as pre-approved content while also customizing before sending proposals to prospects.
Today, nearly 2,000 companies worldwide rely on Responsive to manage their responses to RFPs, RFIs, security questionnaires, due diligence questionnaires, ESGs, and other information requests. The G2 recognition demonstrates the value Responsive customers are gaining from the Responsive Platform.
“We are thrilled to see Responsive further expand its global market leadership not only in RFPs, but for other response use cases as well,” said Ganesh Shankar, CEO and cofounder, Responsive. “The latest G2 report rankings demonstrate the strategic value that Responsive consistently delivers to our customers in helping them to solve mission-critical information request challenges. By leveraging our industry-leading AI-enabled platform, our customers are able to drive more revenue by significantly improving productivity and cost-savings while also mitigating risk for their organizations.”
“Responsive has been identified as a Leader in the Enterprise, Mid-Market, and SMB grid reports for Spring 2024 by G2, the world’s largest and most trusted software marketplace. This recognition is based on its category-leading satisfaction score (98.7), overall G2 score (94), and high levels of customer support,” said Nathan Calabrese, Research Principal, G2.
Responsive continues to invest in onboarding its customers quickly and ensure these organizations are fully using the platform’s capabilities. As such, Responsive recently enhanced its learning portal, Responsive Academy, making it easier than ever for users to access the latest online training and resources.
Recent G2 Reviews on the Responsive platform include:
“The tool is incredibly user-friendly and intuitive, so it is easy to implement with colleagues who are unfamiliar with Responsive. If you need help figuring out a capability/skill/function/etc., there is an easily accessible and digestible learning platform that can give you the knowledge you need to succeed. Even beyond that, their customer support and assistance is unmatched! They have always been willing to jump on a call with me and share screens for troubleshooting or explanations, and they consistently follow up to ensure that your issue has been adequately resolved.
I sincerely hope that the entire team at Responsive is exceedingly proud of what they’ve built and what they do. I am blown away by the excellence of this tool and the people behind it!”– Jay N., Enterprise
“The platform has helped me and my team complete RFP documents more efficiently. The response suggestions make it easier to find information from our previous responses and answer the RFP questions in much less time. We use it every time we have a new RFP or RFI to fill out and we’ve been building a better database of responses that helps with each submission.” – Alonso E.,Small Business
“We tested Responsive thoroughly before purchase. The sales and support teams were attentive during the process. Our sales rep and sales engineer met with us 2-3 times weekly to address any questions and guide us through our testing process. This extensive testing period and support made us confident in our decision to adopt responsive as the platform of choice for our proposals team. After purchase, the onboarding for Responsive was comprehensive. We met with an implementation specialist a few times to discuss the content library, project management, and personalized templates. My team was properly prepared to use the Responsive platform. In addition to the onboarding days, Responsive also hosts monthly webinars highlighting features of the platform. We never fail to learn something.” – Lynda E., Mid-Market
G2 Grid Report Methodology
The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the RFP category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.
Technology buyers can use the Grid® to help them quickly select the best products for their businesses and to find peers with similar experiences. For sellers, media, investors, and analysts, the Grid® provides benchmarks for product comparison and market trend analysis.
