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Understanding knowledge management

Aside from your employees, company knowledge is your organization's most valuable asset. If yours is like most, the amount of knowledge accumulated over the years seems to grow exp...

Knowledge management best practices

When a business is in its founding phase, it's undeniably chaotic, but it's also when company communication is at its peak. Everyone is on a first-name basis and working toward the...

Sales vs. Presales: What’s the difference?

Closing a sales deal is a big win. And that's especially true for businesses selling complex products to other businesses. It takes a lot of work to reach the point where a team of...

How to build a presales process

In most companies, no one questions the importance of the sales team. The entire company depends on new sales to keep running, so the people closing the deals are (rightly) valued....

The proposal management plan for a one-person team

An effective proposal management process is like a jigsaw puzzle; it takes multiple pieces, and they have to fit together just right. If you’re a one-person team, putting all the...

Best new product features for 2022

We all knew that 2021 was going to be a major upgrade to 2020. There was nowhere to go but up. But, wow, it ended up being a huge leap forward for Responsive (formerly RFPIO) and o...

What is RFx? Do the math for sales and procurement

What is RFx? In this case, it’s proof that Mrs. Vickers, my pre-algebra teacher, was right. She assured me that algebra would come in handy in my adult life. It only took 35-ish ...

RFP 101: Request for proposal basics

If you’re new to the proposal or bid process, then you’ll need the request for proposal (RFP) basics. Even though, like all business processes, the request for proposal process...